One of the biggest challenges of running a small business is ensuring customers pay for the work and pay on time. On time payments can be the difference between a good month and a bad one. In the end, not being paid for the goods and services you have supplied will impact the cash flow and profitability of your business. Establishing policies, systems, and processes to manage your cash flow will help diminish your risk and enable you to create good relationships with your customers.
Please join us for this valuable conversation with three successful women business owners as they share their wisdom and practical tools on how to ensure timely payments and customer loyalty.
Who Should Attend
Entrepreneurs, creatives, and small business owners who want to learn how to get paid on time.
Available only in English
- Setting clear payment terms and expectations
- Transparent billing and invoicing
- Tracking and reviewing payments
- Being proactive on overdue accounts
- Billing automation ideas
About the Instructors
Catherine Marshall helps nonprofits build their organizational capacity to achieve their mission by providing training, technical assistance, and project management services. Catherine has over 30 years experience in the micro-business development field. Prior to her work with nonprofits, Catherine was a small business consultant providing training and technical assistance to new and growing small businesses.
Cynthia Sharon has run Dancing Dog Design Build, a full service design and build firm, for the past 15 years here on the Coast. She has five employees and over $1 million in annual sales. Her projects range from deck jobs to custom homes, during which she has learned the importance of communication and clear expectations in creating a successful client relationship.
Dr. Teresa Larsen earned her Ph.D. in Biochemistry from UCLA. She began her career consulting for the Biotech industry, then shifted her focus to the visual communication of technical information. She’s won awards as computer animator and professional speaker. She’s even done a TED talk. In her primary career, she consults as a data visualization specialist. She’s also a multi-preneur who runs several other local businesses, including Paneless Window Cleaning and Larsen Livery & Transfer Co.